FAQ – General

Yes. We have a free mobile teamfocus app available from Apple’s App Store or Google Play so you can quickly stay up-to-date with all of your teams tasks. The teamfocus app allows you to create, edit, and move tasks on the run.

See the Mobile App menu item to the left for more information.

teamfocus is also accessible from any mobile browser.

We are working on an export procedure. If you follow us on Twitter, Facebook our our blog we will tell you when its available.

Yes there is (We use it to create all functions visible on my.teamfocus.me).
This is currently not available for the public but are looking at making this available later this year.
Please follow us on Twitter or Facebook or our blog to keep up to date with new features and releases as they are made.

Yes, through our Enterprise product. You can then host the data in the environment that suits you.
Please contact us for pricing and options at info@teamfocus.me

teamfocus’s only requirement is a modern browser such as the latest version of Chrome, Safari, Firefox, or Internet Explorer (version 9 and above). It will work on both Mac and PC, as well as all tablet computers.

As well as the many help videos we have on available from the bottom menu bar in teamfocus, we can also organize either a face to face or online training package for your company.
For information regarding these training packages please email us at support@teamfocus.me.

Yes, but not instantly. There is a period where your data is recoverable by you by requesting re-activation. Once this has expired, we will delete your data completely.

All communications to and from the back-end and the public web site are secured with industry standard SSL. Your data is stored in a secure hosting environment with RackSpace in the United States. If total control is what you are after, please contact us here and we can provide an enterprise version where you can host the website and all databases on your premises.

As teamfocus is based on Workflows, completing a task means once you have completed your piece of work, you just Move it to the next Step in the Workflow.

Sometimes you can’t Move a task straight to the Complete Step as your Workflow requires you to follow a predefined path.

You can edit any task but clicking on the Edit tab and making any change or updates you need.

You can edit any task but clicking on the Edit tab and making any change or updates you need.

To Export your tasks just go to the “Export” link in the top right corner of this window. You can Export just the Tasks you have loaded or ALL your Tasks. Tasks will be exported in .CSV format which you can open in Microsoft Excel or other spreadsheet application.

You can remove members from your Team by going to the Setting menu (the cog icon), selecting “My Team” then selecting the Team Member you would like to remove. Click “Display” to show their profile then click “Remove”.

If you need to print out a task to take with you, just select the tab you want, either Edit, Move or History and click the “Print” link in the top right corner of this window.

To add a new Step into your Workflow, go to the Move tab of this window and click the “Change this Workflow” link in the bottom right corner. This will take you into the Workflow Editor where you can make your changes.

You can edit any task but clicking on the Edit tab and making any change or updates you need.

To add a new Field into your Workflow, go to the Move tab of this window and click the ”Change this Workflow” link in the bottom right corner. This will take you into the Workflow Editor where you can make your changes.